Privacy Policy

We are committed to keeping your personal data safe.

Our customer register is used solely for managing the customer relationship — for example, processing orders, tracking deliveries and handling customer communication.

• What data do we collect?
Your name, contact details (email, address, phone number) and order information.

• Why do we collect this data?
To deliver your order, track shipments and improve our service.

• Is your data shared with others?
Not for external marketing. Data may be transferred to technical service partners (e.g., postal services, IT providers), but they process it only to fulfil the service.

• How long is the data stored?
For the duration of the customer relationship and for the period required by accounting legislation.

• What rights do you have?
You may request access to your data, ask for corrections or request deletion. You may also opt out of direct marketing.

Cookies

This website uses cookies to provide a better user experience, analyse site usage and enable the functionality of the online shop. This cookie notice explains which cookies we use, for what purposes, and how you can manage them.

1. What are cookies?
Cookies are small text files stored on a user’s device when visiting a website. They do not harm your device and do not contain harmful code.

2. Types of cookies used
Essential cookies
These cookies are necessary for the website and online shop to function properly.
They enable, for example:
• shopping cart functionality
• logging in
• secure use of the site
These cookies cannot be disabled.

Functional cookies
These cookies improve the user experience by:
• remembering language and display settings
• saving user preferences

Statistics and analytics cookies
These cookies help us monitor and develop the website.
For example, they track:
• visitor numbers
• the most popular pages
• user navigation paths on the site
The data is used to improve the service. These cookies are used based on your consent.

Marketing and advertising cookies
These cookies are used for:
• targeted advertising
• measuring advertising effectiveness
• third‑party advertising services (e.g., Meta, Google)
These cookies require user consent.

3. Third‑party cookies
The site may also use third‑party cookies, such as:
• Google Analytics
• Meta Pixel
• Technical cookies from payment and logistics partners
Third parties may combine cookie data with other information if you have given them consent in their own services.

4. Managing cookies
You can manage cookies by:
• accepting or rejecting non‑essential cookies via the cookie banner
• changing your consent at any time
• blocking cookies in your browser settings
Please note that blocking essential cookies may affect the functionality of the online shop.

5. Cookie retention periods
Cookies are stored either:
• for the duration of a session (deleted when you close your browser), or
• for a set period (typically 1–12 months)

Retention periods for third‑party cookies follow their own policies.

More information
If you have any questions about cookies or privacy, feel free to contact us:

📧 info@ottimista.fi

📞 +358 (0)40 5020331